Shipping policy

Last Updated: 02/12/2024

Thank you for choosing JAG Studios for your apparel needs. Our Shipping Policy outlines the details regarding the processing, shipping, and delivery of your orders.

1. Order Processing 1.1. Orders are typically processed within seven business days from the date of purchase. 1.2. Order processing may be subject to delays during peak seasons, sales events, or unforeseen circumstances. We appreciate your patience in such cases.

2. Shipping Methods and Rates 2.1. We offer standard and expedited shipping options at checkout. 2.2. Shipping rates are calculated based on the destination, shipping method selected, and the weight of the items in your order.

3. Estimated Delivery Times 3.1. Estimated delivery times are provided during the checkout process and are based on business days (Monday to Friday, excluding holidays). 3.2. Delivery times may vary based on the shipping method selected, your location, and external factors such as customs processing for international orders.

4. Order Tracking 4.1. Once your order has shipped, you will receive a shipping confirmation email with tracking information. 4.2. You can track the status of your order by entering the provided tracking number on our website or the carrier's tracking page.

5. Shipping Destinations 5.1. We currently ship to United States (including all 50 states and territories), Canada, United Kingdom, Australia, European Union Countries, and Latin America. If your country is not listed, please contact us for assistance.

6. Shipping Delays and Issues 6.1. While we strive to meet estimated delivery times, please note that external factors, such as weather conditions or customs delays, may impact delivery schedules. 6.2. If you experience any issues with the delivery of your order, please contact our customer service team at customer-service@ja6studios.com for assistance.

7. Customs and Import Duties 7.1. For international orders, customs or import duties may be applicable. These fees are the responsibility of the customer, and we recommend checking with local customs authorities for more information.

8. Address Accuracy 8.1. Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses.

9. Contact Information 9.1. If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team at customer-service@ja6studios.com.

Thank you for choosing JAG Studios. We appreciate your business, and we are dedicated to providing a seamless and reliable shipping experience.